Casco Bay Surgery

10 Andover Road
Portland, Maine 04102

207-761-6642

www.cascobaysurgery.com

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Bariatric Surgery Program
Which Office Do I Call With Questions/Problems?

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It can be confusing trying to decide whom to call with questions or problems. The Bariatric Surgery Center is managed by Maine Medical Center. Our surgeons are in private practice with Casco Bay Surgery, though, but see their bariatric patients here with the rest of the team. The two offices share the work required to get a patient to surgery. While all of us know at least a little bit about what everybody else does, we are experts only in our own areas. Please try to direct your phone calls to the best people. Sometimes that will mean waiting until the Bariatric Surgery Center office opens. We'll do the best we can to get your questions answered. We ask for your patience and understanding. 

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Role of the Bariatric Surgery Program Staff

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Accept referrals, organize medical information, schedule clinic appointments

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Evaluate patients and prepare them for surgery

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Coordinate most of the pre-operative testing (not upper endoscopy & colonoscopy)

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Manage information sessions & support groups

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Approve patients for surgery then send their information over to the Casco Bay Surgery staff for scheduling & insurance approval

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Provide all of the follow-up nutritional care & advice

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Do all LAP-BAND adjustments

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Available by phone Monday - Friday, 8am - 4pm

Role of the Casco Bay Surgery Staff

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Schedule upper & lower endoscopy, when required

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Schedule all surgery and manage insurance approval process (although patients whose insurance denies surgery may need to do quite a bit of work on their own to keep the process going)

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24/7/365 answering service coverage by the surgeons of Casco Bay Surgery, including Drs. Wolff & Cobean

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Reasons to call the Bariatric Surgery Program (207-761-5612)

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Questions before you've been given a first appointment (while you're on the waiting list)

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To schedule or change an appointment

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Questions about information sessions & support group

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Questions before you have been approved for surgery

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Most non-emergent questions or problems after surgery 

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Questions for Dietitians, Social Workers and Nurses

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Questions about the diets, supplements, vitamins

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Questions about LAP-BAND adjustments

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Fax number - 207-253-6073

Reasons to call Casco Bay Surgery (207-761-6642)

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Questions about the insurance approval process & insurance company denials

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Questions about disability or other insurance forms 

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Questions about your surgery date (after the Bariatric Team has approved your surgery and you & your surgeon have signed your surgical consent form together) 

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After-hours questions or problems that can't wait until the next business day

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ANY emergency, regardless of time of day, day of week, holidays, etc. 

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Fax number 207-773-2603


The Bariatric Surgery Center

12 Andover Road
Portland, Maine 04102
(207)-761-5612
Toll-Free: (866)-268-9274
Fax: (207)-253-6073

These pages were created and are maintained by Casco Bay Surgery, PA.
Last updated
10/02/07